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Servicing and Repairs


Keeping you mobile

The Unlimited Company Service and Repair Engineers are here to help you stay mobile. To keep your mobility product in tip-top condition we recommend you have it serviced once a year.


We're happy to look after your wheelchair or scooter, even if you didn't buy it from us. And we can even come to your home to carry out the work. That way you don't have to be without it for too long or struggle to fit your own parts and spares.


Our stores in Andover, Droitwich, Norwich and Burnham also have their own workshops. So you can always pop in and ask for a wheelchair or scooter service or repair while you're out and about if that's easier.


Lost your keys?

Don't worry, we can replace lost keys for a small charge. Call us free on 0800 980 7431 (Monday to Friday, 9am to 5pm) and we'll sort out a new set for you.


Mobility handbook

If you bought your chair or scooter from us, your Simplyhealth mobility handbook tells you more about servicing, repairs and warranty. Or you can always call free on 0800 980 7431 and chat to our Customer Experience Team if you are unsure of anything or have a concern.


What we charge for services and repairs

You can see our price list below, but there are a few things you need to know first.


  • You pay the local price if you live within 30 miles of one of our stores
  • Repair prices are based on an average 1 hour service or repair. If the repair is likely to take either less or more than an hour, our Engineer will tell you before they start so you know what kind of bill to expect
  • We service and repair all mobility scooters that are currently on the market. If you can't find your scooter on our price list, just give us a call on our free phone 0800 980 7431 and we'll give you a quote



Service
Local (ex VAT/inc VAT)
National (ex VAT/inc VAT)
Class one manual wheelchair
£55/£66
£75/£90
4mph scooter
£65/£78
£80/£95
6-8mph scooter
£70/£84
£90/£108
Electric wheelchair 
(1 hour service)
£85/£102
£100/£120
Electric wheelchair 
(45 min service)
£70/£84
£100/£120

Repair
Local (ex VAT/inc VAT)
National (ex VAT/inc VAT)
Callout (including 1/2 hour Labour repair)
£55/£66
£75.00/£90
Labour (per hour)
£45/£54
£45/£54
Re-delivery
£20/£24
£30/£36